The following list was compiled from the NHTSA database for the following article: Police Chevrolet Impala Steering can lockup while driving at any speed  

National Highway Traffic Safety Administration Office of Defects Investigation
Consumer Complaints Database 1998

http://www.nhtsa.dot.gov/cars/problems/complain/index.cfm  

Date of Failure: 11/12/2001
Component: STEERING:POWER ASSIST
Summary: NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Date of Failure:
Component: STEERING
Summary: LOSS OF STEERING CONTROL ABILITY RESULTING IN ACCIDENT,DURING IMPACT NO DEPLOYMENT OF BOTH DRIVER AND PASSENGER AIRBAGS. YH

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: THE RACK AND PINION WAS LEAKING AT THE END SEALS. NLM

Date of Failure: 07/25/2000
Component: STEERING
Summary: THE STEERING WHEEL EMITS A WHINING NOISE WHEN TURNING LEFT OR RIGHT AT LOW SPEEDS, THE DEALER REPLACED THE POWER STEERING HOSE BUT THAT DID NOT CORRECT THE PROBLEM. NLM

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: WHEN TURNING STEERING WHEEL LEFT OR RIGHT, THE STEERING WHEEL VIBRATES INTERMITTENTLY. VEHICLE WAS SERVICED. TECHNICIAN NOTICED THAT RACK AND PINION NEEDED TO BE REPLACED. *AK CONSUMER STATES THE FAILED PART WAS PART OF RECALL, CONSUMER IS CONCERNED THAT THIS PART MAY LOCK UP AND CAUSE A WRECK. *JB

Date of Failure: 06/30/2000
Component: STEERING
Summary: ON HIGHWAY AT SPEED OF 70 MPH THE STEERING FAILS AND THE VEHICLE FLOATS FROM RIGHT TO LEFT. THE STEERING BECOMES SO UNCONTROLABLE THAT PASSING OTHER VEHICLES SAFELY WAS DIFFICULT. THE CONSUMER BELIEVES ALL OF THE 2000 MODELS OF THIS VEHICLE COULD HAVE STEERING PROBLEM. *YH

Date of Failure:
Component: STEERING:WHEEL AND COLUMN
Summary: INTERMITTENTLY STEERING WHEEL AND COLUMN WILL LOCK UP. DEALER HAS INSPECTED VEHICLE. *AK

Date of Failure: 12/14/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD

Date of Failure:
Component: STEERING:WHEEL AND COLUMN
Summary: STEERING WHEEL LOCKED UP WHILE DRIVING, CAUSING LOSS OF VEHICLE CONTROL. *AK *YD

Date of Failure: 04/14/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: STEERING COMPLETELY FAILED. CONTROL ARM DISENGAGED FROM RACK AND PINION WHILE I WAS DRIVING. WAS ABLE TO STOP WITHOUT CAUSING ACCIDENT. SERVICE MANAGERS INDICATED IT WAS CAUSED BY IMPROPER INSTALLATION AT THE FACTORY. I AM WORRIED IT MAY BE SOMETHING ELSE. *AK

Date of Failure: 04/14/2001
Component: STEERING:GEAR:RACK
Summary: CONSUMER WAS TRAVELING ABOUT 10MPH COMING FROM A CAR WASH, AND RACK THAT IS UNDERNEATH VEHICLE BECAME DISENGAGED FROM THE STEERING CONTROL ARM, RESULTING IN NO STEERING. DEALERSHIP WAS AWARE OF PROBLEM. *AK *SLC

Date of Failure:
Component: STEERING:WHEEL AND COLUMN
Summary: WHILE DRIVING STEERING WHEEL LOCKS UP. *AK

Date of Failure: 10/01/2000
Component: STEERING:POWER ASSIST
Summary: POLICE VEHICLE: IN PURSUIT OF ANOTHER VEHICLE AT 40MPH. BOTH DRIVER& PASSENGER WAS PROPERLY BELTED. CROSSED RAILROAD TRACKS WHICH WERE RAISED, DUGGED UP & PAVED OVER. DRIVER LOST CONTROL & WENT INTO A DITCH, FRONT END FIRST. VEHICLE PROCEEDED TO ROLL END TO END FIRST & THEN CORNER TO CORNER THREE (3) TIMES. PASSENGER IN THE FRONT WAS EJECTED THROUGH DOOR WHICH HAD CAME OPEN. SEAT BELT BUCKLE MECHANISM HAD RELEASED THE BELT. DRIVER REMAINED BELTED IN VEHICLE. PASSENGER SUSTAINED A TORN ANKLE/ LEFT KNEE/SPRAINED SHOULDER & SUPERFICIAL CUTS & BRUISES. DRIVER SUSTAINED SUPERFICIAL CUTS & BRUISES. *AK

Date of Failure: 05/12/2000
Component: STEERING:LINKAGES:TIE ROD:INNER
Summary: POSSIBLE DEFECTIVE TIE ROD FAILURE CAUSED RUBBING SOUND IN THE STEERING COLUMN DEALER FIXED THE STEERING UNIT AND THE STEEL FRAME STILL DID NOT CORRECT THE PROBLEM. YH

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: TOM HESSER CHEVROLET KEPT TELLING ME THERE WAS NOTHING WRONG WITH THIS CAR. I CONTACTED CHEV CUSTOMER ASSIST CENTER & TOLD THEM I WANTED THIS CAR CHECKED OUT AT ANOTHER CHEV DELAERSHIP IN MY AREA. THEY SET ME UP WITH SYLVESTER CHEVROLET IN PECKVILLE PA. SYLVESTER CHEVROLET FOUND THE PROBLEMS ON THIS VEHICLE AND DID WORK TO CORRECT THEM. NO SAFETY DEFECT LISTED. *AK

Date of Failure:
Component: STEERING:UNKNOWN TYPE:SHAFT SECTOR
Summary: THE STEERING COLUMN WAS CLUNKING AT LOW SPEEDS WHENEVER A TURN WAS INITIATED. AT HIGHWAY SPEEDS THE VEHICLE HAD A TENDENCY TO WANDER. BILL HEARD CHEVROLET IN BUFORD GEORGIA DIAGNOSED THE PROBLEM AS AN INTERMEDIATE STEERING SHAFT. AT THE TIME THEY INDICATED THAT THERE THEY WERE SEEING A SIGNIFICANT NUMBER OF FAILURES OF THIS COMPONENT. ON JANUARY 8 THE VEHICLE WAS BROUGHT IN TO BE REPAIRED. UPON PICKING UP THE VEHICLE THE SERVICE ADVISOR INDICATED THAT THE PART WAS NOT REPLACED, IT WAS LUBRICATED. I QUESTIONED THAT AND WAS INFORMED THAT THIS WAS IN ACCORDACE WITH A CHEVY SERVICE BULLETIN. I FEEL THAT THE PART SHOULD BE REPLACED AND THAT FAILURE TO DO SO REPRESENTS A SAFETY HAZARD.*AK

Date of Failure: 08/24/2000
Component: STEERING:COLUMN
Summary: I HAVE GOT THE THIRD STEERING COLUMN, THIRD SET OF TIRES AND A NEW CRADLE. THE PROBLEM STARTED AT 4437 MILES AND HAS CONTINUED YET @ 37204 MILES. HAVE BEEN TO MANY DEALERS, CONTACTED GM AND NOW HAVE A BETTER BUSINESS BUREAU COMPLAINT FILED. THE DEALERS TOLD ME IT WAS THE TIRES AND THE TIRE DEALERS TOLD ME IT WAS THE CAR. IN 4000 MILES MY TIRES WENT FROM 9/32" TO 3/32" WEAR. THE "KLUNK" IN THE FRONT END IS STILL THERE. THE VEHICLE LIKES TO "WANDER" DOWN THE ROAD WITH VIBRATIONS FELT IN THE STEERING WHEEL. THE SERVICE MANAGER TOOK IT ON MANY TEST DRIVES AND CONTACTED THE REGIONAL MANAGER=WHO SAID "NOT ANOTHER DIME IN THIS CAR". I WAS ESCORTED TO THE SALES DEPARTMENT AND INTRODUCED TO A SALESMAN FOR PURPOSES OF TRADING THE VEHICLE IN. THE OFFER WAS LESS THAN NADA TRADE VALUE. I HAVE CONTACTED GM'S ASSISTANCE LINE MANY TIMES AND JUST GOT THE "RUN AROUND" WITH OPERATORS DOCUMENTING CONVERSATION AND NO ONE WOULD LET ME TALK TO A "REAL" SUPERVISOR. ALL I WANTED TO DO WAS ASK FOR A FAIR SOLUTION TO THE PROBLEMS THAT THE DEALERS AND GM KNOW THAT THEY HAVE. MY VEHICLE IS NOW OUT OF WARRANTY WITH THE SAME PROBLEMS SINCE I BOUGHT IT. WHY = IF GM STATES IN THEIR LITERATURE = THEY ARE COMMITTED TO "CUSTOMER SATISFACTION" = NOT RESPONSIVE IN A FAIR MANNER AND I HAD TO TAKE THIS ISSUE TO ALL OF THESE EXTREMES????????????? ALSO AT ISSUE = IS THE FACT THAT GM PENALIZES DEALERS (WITH BAD CUSTOMER SURVEYS) DUE TO THE MANUFACTURERS ENGINEERING PROBLEMS. WHAT HAPPENED TO TELLING THE "TRUTH" AND "CUSTOMER SATISFACTION" IN BUSINESS?????????

Date of Failure: 03/24/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: WE CONTACTED THE DEALER ABOUT THESE PROBLEMS,JUST GOT IGNORED. NO SAFETY DEFECT LISTED IN SUMMARY.*AK

Date of Failure: 02/01/2002
Component: STEERING:WHEEL AND COLUMN
Summary: THERE IS A CLICKING SOUND COMING FROM STEERING WHEEL WHEN CONSUMER IS TURNING LEFT OR RIGHT. CONTACTED DEALER, AND AFTER THREE TRIES DEALER COULD NOT FIND THE CAUSE. *AK

Date of Failure: 06/06/2001
Component: STEERING:COLUMN SHAFT UPPER
Summary: FRONT OF VEHICLE WAS RATTLING WHEN MAKING TURNS AT SLOW SPEED. DEALER REPLACED ENGINE CRADLE. IN AUGUST OF 2001 RATTLING RETURNED. DEALER REPLACED STEERING UPPER SHAFT.*AK

Date of Failure:
Component: STEERING:COLUMN SHAFT UPPER
Summary: WHILE DRIVING AND WITHOUT WARNING COLUMN SHAFT UPPER WENT OUT, RESULTING IN LOUD NOISES IN FRONT END OF CAR. *AK

Date of Failure: 09/04/1999
Component: STEERING:POWER ASSIST:RESERVOIR:FLUID
Summary: THE CONSUMER WAS PARKING VEHICLE, SMELLED SMOKE AND NOTICED ENGINE WAS ON FIRE. FRONT HARNESS WIRES OVERHEATED. CONSUMER LOST POWER STEERING, AND WHEN THE CONSUMER WENT TO MOVE THE VEHICLE, THERE WAS SOME TYPE OF FLUID ON THE GROUND UNDER. FIRE DEPARTMENT CAME OUT AND PUT OUT THE FIRE.*AK

Date of Failure: 03/22/2000
Component: STEERING:POWER ASSIST
Summary: DRIVER LOST CONTROL OF VEHICLE AT 40 MPH AND RAN INTO TELEPHONE POST HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING BRUISES. SEATBELTS WERE WORN AT THE TIME. NO PRIOR WARNING OF DEFECT. *AK

Date of Failure: 08/09/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: VEHICLE EXPERIENCING NOISE IN STEERING WHEEL. DEALER REPLACED RACK AND PINION,/CAM AND TOE, AND FRONT SUSPENSION. BUT PROBLEM STILL OCCURRING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Date of Failure: 12/01/1999
Component: STEERING
Summary: ELECTRICAL FAILURE, STEERING RACK AND PINION FAILURE, LOWER BALL JOINT/LOWER CONTROL ARM/LOWER BALL JOINTS/LONG SHAFT SLEEVE FAILURE

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: STEERING WHEEL WOULD MAKE POPPING NOISE WHEN TURNING. HAD TAKE VEHICLE TO DEALERSHIP, MECHANIC REPLACED RACK AND PINION ONLY. POPPING NOISE REAPPEARED AFTER DRIVING FOR AWHILE. WENT BACK TO DEALER, AND PINION WAS REPLACED AGAIN. NEXT DAY, POPPING NOISE CAME BACK . CONSUMER WENT BACK TO DEALER, AND ENGINE CRADLE WAS REPLACED. THEN, POPPING NOISE HAS REAPPEARED. TAKING VEHICLE BACK AGAIN TO DEALER. *AK

Date of Failure: 07/30/2001
Component: STEERING:COLUMN
Summary: ELECTRICAL FAILURE CAUSED THE STEERING WHEEL TO LOCK WHILE MY WIFE WAS DRIVING THE VEHICLE. THE KEY WAS IN THE IGNITION AND THE MINI VAN WAS TRAVELING APPROXIMATELY 35 MPH. MY WIFE HAD NO DIRECTIONAL CONTROL OF THE MINI VAN AND WE ARE VERY FORTUNATE THAT THERE WASN'T AN ACCIDENT. THERE IS NO REASON THAT THE STEERING COLUMN SHOULD HAVE LOCKED UP. THE CAUSE OF THE ELECTRICAL FAILURE IS STILL BEING INVESTIGATED BY THE PARKER ROBB CHEVROLET IN WALNUT CREEK, CA 94596. *AK

Date of Failure: 07/28/2000
Component: STEERING:POWER ASSIST
Summary: I HAVE HAD MULTIPLE PROBLEMS WITH THIS CAR FROM THE DAY I PURCHASED IT, 3 WKS AFTER PURCHASE IS WHEN THE PWR STEERING WENT OUT AND I WAS 400 MILES FROM HOME W/O ASSISTANCE. CREFUSES TO RECOGNIZE ANY OF THESE PROBLEMS AND I FEEL THIS CAR IS A LEMON AND SAFETY HAZARD TO ME AND MY FAMILY.

Date of Failure: 12/14/2001
Component: STEERING:COLUMN SHAFT UPPER
Summary: WHILE DRIVING AT HIGHWAY SPEEDS, DRIVER LOST CONTROL OF THE VEHICLE DUE TO A DEFECTIVE STEERING SHAFT. DEALER HAS REPLACED STEERING SHAFT. *AK CONSUMER HAD NO STEERING, HOWEVER WAS ABLE TO GET THE VEHICLE OFF OF THE ROAD SAFELY INTO A DITCH. *SLC

Date of Failure: 08/01/1998
Component: STEERING:POWER ASSIST:PUMP
Summary: WHEN TRYING TO TURN STEERING WHEEL IT WILL BIND UP, MAKING IT HARD TO TURN. TOOK VEHICLE TO DEALER, AND THEY PUT A NEW POWER STEERING PUMP.*AK

Date of Failure: 12/01/2000
Component: STEERING:GEAR:RACK
Summary: DON'T RECALL EXACT DATES OR MILAGE OF FAILURE, BUT STEERING RACK WAS REPLACED TWICE BY MANUFACTURE AT ABOUT 13,000 AND 20,000 MILES. BOTH TIMES EXPERINCED HARD STEERING TO LEFT, ABNORMAL SOUNDS, AND SLIGHT JERKS TRANSMITTED THROUGH STEERING WHEEL DURING TURNING. NOW HAVE THE EXACT SAME PROBLEM WITH MY 1998 PONTIAC GRAND PRIX WHICH IS HAVING THE STEERING RACK REPLACED AT A COST OF ABOUT $1,000. ON THE GRAND PRIX BEARINGS AND OTHER COMPONENTS ACTUALLY FELL OUT OF THE RACK ASSEMBLY ON MY DRIVEWAY. THE GRAND PRIX WAS PURCHASED USED ABOUT A YEAR AGO AND CURRENTLY HAS ABOUT 62,000 MILES ON IT. I HAVE NEVER HAD TO REPLACE THIS COMPONENT ON ANY OTHER VEHICLE I HAVE OWNED. IS THIS A COMMON PROBLEM FOR THESE VEHICLES?*AK

Date of Failure: 08/20/2001
Component: STEERING:GEAR:RACK
Summary: STEERING VERY ROUGH AND BUMPY TURNING BOTH WAYS. NOTICED IN JULY,2001 FIXED BY DEALER 8/20/2001 BY REPLACING STEERING GEAR RACK. SAME PROBLEM BACK AGAIN IN NOVEMBER 2001 AT ABOUT 22,600 MI.*AK

Date of Failure: 01/01/2002
Component: STEERING
Summary: THE STEERING MECHANISM STARTED TO MAKE A VERY LOUD POPPING AND GROWLING NOISE WHILE TURNING LEFT APPROXIMATELY 4 DAYS AGO. I IMMEDIATELY TOOK IT TO THE DEALER WHO INFORMED ME THAT THIS WAS A KNOWN PROBLEM AND THEY WOULD ORDER A KIT CONSISTING OF A PLUG AND A TUBE OF SPECIAL GREASE TO REPAIR IT. THIS CAUSED ME GREAT CONCERN BECAUSE I AM NOT SURE THIS IS A SAFE REPAIR AND COULD JUST PROLONG THE LIFE OF A COMPONENT BEFORE IT FAILS. I VIEWED THIS AS A POTENTIAL SAFETY ISSUE. I CONTACTED PONTIAC VIA E-MAIL AND PHONE WITH OUT A REPLY FROM E-MAIL AND A REPLY VIA PHONE THAT WAS UNSATISFACTORY. I REVIEWED THE CUATOMER COMPLAINTS ON YOUR WEB SITE AND FIND THAT THIS PROBLEM HAS CAUSED FAILURES OF THE STEERING ASSEMBLY. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL FOR A KNOWN PROBLEM AND HOW CAN ADDITIONAL GREASE SOLVE A PROBLEM THAT SOUNDS LIKE IT IS IN THE RACK AND PINION OR STEERING ASSEMBLY. I DO NOT WANT TO SOUND SARCASTIC, BUT I HOPE THEY ARE NOT WAITING FOR INJURIES AND FATALITIES TO FIX THIS PROBLEM. I WANT TO BE SURE THEY KNOW WHAT IS WRONG AND THAT A TUBE OF GREASE IS THE PROPER FIX. I ALSO DO NOT WANT A FAILURE OF THE STEERING MECHANICISM WHILE TRAVELING AT SPEED. WHAT SHOULD I DO.*AK

Date of Failure: 10/30/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: WHEN TURNING WHEEL TO LEFT FELT THERE IS A CLICKING SOUND IN STEERING WHEEL. CONSUMER HAD TO REPLACE RACK AND PINION. CURRENTLY, WHEN TURNING WHEEL TO THE RIGHT VEHICLE VEHICLE IS CLICKING IN STEERING WHEEL. FEELS LIKE A TIRE DEFLATED, CONTACTED DEALER ,AND DEALER TESTED VEHICLE AND COULD HEAR CLICKING NOISE .*AK CONSUMER STATED THERE IS NOTHING WRONG WITH THE TIRE IS JUST FELT THAT WAY, AND THERE IS A SLIGHT CLICKING WHEN TURNING WHEEL TO THE RIGHT.*SLC

Date of Failure:
Component: STEERING:POWER ASSIST
Summary: WHILE MAKING A SHARP TURN, IT WAS DIFFICULT TO NAVIGATE STEERING WHEEL. THIS CAUSED CONSUMER TO TAKE A WIDER TURN THAN NORMAL, CAUSING CONSUMER TO RUN OFF THE ROAD. VEHICLE WAS SERVICED, AND TECHNICIAN NOTICED THAT POWER STEERING NEEDED TO BE REPLACED. CONSUMER ADDED POWER STEERING FLUID AFTER STARTING THE CAR TO SEE IF THERE WAS A LEAK, THE FLUID STREAMED OUT AND WAS THROWN AROUND THE POWER STEERING PUMP, EMPTYING ALMOST IMMEDIATELY. *AK *JG

Date of Failure: 03/22/2002
Component: STEERING:WHEEL AND COLUMN
Summary: STEERING WHEEL SUDDENLY BECAME HARD TO MOVE. BODY SHOP PUT OIL IN STEERING COLUMN, BUT IT STILL WAS NOT WORKING PROPERLY.*AK

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: WITH THE PROBLEMS WITH CAR .DEALERSHIP IS NOT FIXING.LEAVING BOLTS OUT .CAUSING MORE PROBLEMS. WE FEEL HELPLESS. NO SAFETY DEFECT LISTED. *AK

Date of Failure: 01/06/2002
Component: STEERING:GEAR:RACK AND PINION
Summary: I WAS HEARING A RATCHETING NOISE COMING FROM GEAR BOX/RACK AND PINION AREA WHENEVER I MADE A TURN. SUNDAY NIGHT, I WAS MAKING A LEFT HAND TURN, I HEARD THE RATCHETING SOUND, TURNED THE WHEEL A LITTLE MORE TO LEFT, HEARD A POP, THEN LOST CONTROL OF THE CAR. THE CAR SLIDE SIDEWAYS INTO THE CURB WHERE IT RESTED, SHATTERED SPINDLE, AXLE, BENT RIM UNTIL A TOW TRUCK TOWED THE CAR TO THE DEALER. THE DEALER SAYS DAMAGE WAS CAUSED FROM CURB, AND CALL MY INSURANCE COMPANY, BUT THE SYSTEM FAILED BEFORE THE CAR SLID INTO THE CURB. MY WIFE, DAUGHTER AND I HEARD THIS NOISE BEFORE.*AK

Date of Failure: 01/01/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: DURING ROUTINE INSPECTION A LEAK WAS FOUND AND REPLACED BY DEALER. VEHICLE WAS AT DEALERSHIP IN MAY, RACK AND PINION STEERING WAS LOOSE. IT WAS TIGHTENED BY DEALER. RACK AND PINION STEERING TO BE REPLACED AT THIS TIME.*AK

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: WHILE DRIVING, HEARD A LOUD NOISE WHICH CAME FROM FRONT END. TOOK VEHICLE TO DEALER. *AK TO CORRECT THE NOISE PROBLEM, THE DEALER INSTALLED NEW ROTORS AND BRAKES IN THE FRONT AND BACK. THE NOISE STILL CONTINUED AND THE DEALER REPLACED THE RACK AND PINION. NEXT, THE DEALER REPLACED THE FRONT WHEEL BEARINGS. THE DEALER ALSO AGREED TO REPLACE THE TIRES WITH MICHELIN BRAND. *YH

Date of Failure: 12/16/2001
Component: STEERING:GEAR:RACK AND PINION
Summary: POWER STEERING "SEIZES" DURING COLD WEATHER, START-UP CONDITIONS. STEERING WILL NOT TURN WITHOUT SIGNIFICANT FORCE. PUMP AND FLUID LEVELS ARE CORRECT. STEERING FEELS AS THOUGH IT IS BINDING.*AK

Date of Failure: 10/01/2000
Component: STEERING:GEAR:RACK AND PINION
Summary: NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Date of Failure:
Component: STEERING:GEAR:RACK AND PINION
Summary: WHEN DRIVING STEERING WHEEL IS DIFFICULT TO TURN TO THE LEFT, CAUSE UNKNOWN. DEALER REPLACED POWER STEERING PUMP AND THE RACK AND PINION WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK

Date of Failure: 07/06/2000
Component: STEERING:WHEEL AND COLUMN
Summary: WHILE DRIVING VEHICLE STEERING FAILED. STEERING WHEEL KEPT TURNING, CONSUMER HAD NO CONTROL OVER VEHICLE.*AK

The above list was compiled for the following article: Police Chevrolet Impala Steering can lockup while driving at any speed